What is Artificial Intelligence (AI)?

Artificial intelligence (AI) simulates human intelligence processes within machines, particularly computer systems. This powerful technology underpins the development of: Expert systems: AI systems designed to emulate decision-making abilities of human experts in a specific field. Natural language processing: Enabling computers to understand, interpret, and even generate human language in text or spoken word. Speech recognition: The technology that … Read more

What is Zendesk and How does it work?

If you’re looking for a way to streamline your customer support and improve overall customer experience, Zendesk might be the perfect solution for your business. But What is Zendesk and How does it work? Let’s find out! Zendesk: Your Customer Experience Powerhouse Zendesk is a leading cloud-based customer support software suite designed to help businesses … Read more